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Go to the shopWholesale Shipping Policies
Wholesale Shipping Policies
FOR WHOLESALERS
- Contact via Whatsapp.
- Wholesale purchasing support (+57) 3204439536 .
- Choose your garments carefully, since being intimate garments they cannot be changed by reference or color (changes allowed only by manufacturing guarantee / verify process).
- There is no separation of merchandise, in any case only merchandise canceled in advance and immediately at the time of placing the online order is insured to guarantee the availability of the garments.
- We manage 2 Plans, Seed Plan (6 to 11 units), Entrepreneur Plan (12 units and above).
- The Wholesaler undertakes to respect the minimum sales price established by Bocali for each garment; if this is not the case, Bocali will terminate the customer to avoid unfair competition.
FOR WHOLESALERS
- The wholesale customer always pays shipping regardless of the total value purchased.
- Once you make the purchase and we confirm the payment, we will proceed with the preparation and subsequent dispatch of the products. You will be able to track the status of the shipment with the guide that we send you once the dispatch is confirmed.
- If in your order there is a reference that is not in stock, we will contact you to inform the arrival time of the reference or if you wish, you could exchange it for some other BC of your interest.
- We do not refund money once you have paid for your order.
- Delivery time depends on many factors, such as the day the payment is approved by your bank, the place where you request delivery of your order, whether it is high season, end of year or promotions. Remember that the shipping value may also vary according to size, weight and destination.
- You must keep in mind that orders are shipped from the factory located in the city of Cali and are made from Monday to Friday with orders and payments confirmed before 2pm, on Saturdays, Sundays and holidays wholesale shipments are not made, the requested orders On these days they will be shipped on the first following business day.
- When providing your data, the information must be exact without omitting any details, otherwise Bocali is not responsible for delays in the delivery of orders.
- If at the time of receiving your package, it is damaged, with signs of opening or poor condition of the merchandise due to the handling of the carrier, this development must be reported immediately.
